The brief type: if you are looking for a distinctive gemstone or unique anniversary gift, Leibish & Co. provides a powerful inventory of top-quality, colorful, and conflict-free diamonds and gemstones. The family-run company was functioning online since 1998 with your own touch who has won recurring business the world over. Leibish & Co. makes it easy to buy free rocks or perhaps to use the free «Design your own personal» tool to take the perfect piece of jewellery your. With many years of expertise and good craftsmanship under their gear, Leibish & Co. is on the brink of growing its supply to watches and other accessories.
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Whenever Leibish Polnauer launched 1st internet based diamond company in 1998, it took almost a complete day to upload just one image and explanation to their internet site â but he was a visionary exactly who watched possible within the fledgling world of ecommerce. «When he views the possibility in an idea, he will probably do everything inside the power to progress with-it,» stated Benji Margolese, Director of Content promotional for Leibish & Co.
Leibish developed a successful, family-run operation along with his girlfriend and kids helping in leadership roles. Obtained cultivated a successful web based business with workplaces found across the world. Leibish & Co. is actually a leader in unique colored diamonds and gems that are difficult to find in other places. The expensive diamonds may conflict-free, that will be a key point for most consumers.
«individuals come to you because they seek out anything somewhat various, anything more unique than everybody else provides,» Benji mentioned.
While Leibish & Co. offers top-quality traditional expensive diamonds, the business specializes in colourful, special jewellery. When asked the reason why the organization has these types of a top consumer return rate, Benji rapidly pinpoints the reason.
«It is a combination of exemplary items, great service, and jewelry crafted to your highest amounts of excellence,» he stated. «The jewellery we make is not your everyday, mass-produced sorts of item. Each piece is tailor-made to perfectly fit the diamond or gem stone selected from the customer.»
A Family Affair With Personal Service
Leibish & Co. is actually a true household business, with Leibish’s members of the family playing key parts within the business.
Leibish functions as creator and chairman with the company, while their spouse, Rosi, will be the business’ occasions Manager. Their own eldest daughter, Chavi, serves as top honors Jewelry Designer â basically an enormous duty since custom precious jewelry comprises more than 50per cent regarding the company’s business, Benji mentioned.
Leibish’s oldest child, Yossi, is the President of Leibish & Co. Another child, Shmulik, that is a graduate of the Gemological Institute of The usa, could be the Chief Diamond Buyer when it comes down to business. «Shmulik is, frankly, one of the majority of gifted color diamond experts in a,» Benji mentioned.
Leibish’s child Itzik may be the organization’s COO and works their New York office on Fifth Avenue. Yoni, who is the youngest of Leibish’s five kiddies, could be the organization’s CFO.
«As one of the longtime people in the team, I am able to tell you that, although there isn’t any relation, they start thinking about me personally, among others, part of their family,» Benji mentioned. «We bring our very own knowledge with the business, but collaborate to regularly expand the organization.»
Clients are in addition handled like family at Leibish & Co., where company invests energy into individual service and income. «if you’ve ever handled one particular broker, as an example, this is the same individual you may always deal with, whatever you might be calling or creating in approximately,» Benji mentioned. «We don’t trust passing clients around to different divisions if they have a question or certain problem they would like to manage.»
Consumers Come From throughout the World
Leibish has actually some different types of customers: you will find buyers, whom primarily store through the web page, stores, and people in trade company, just who generally go to the company’s primary offices in New York, Israel, and Hong-Kong.
A great deal of Leibish & Co.’s customers are from U . S .. Their next preferred market is actually Canada, followed closely by great britain, Australian Continent, Hong-Kong, as well as the rest of European countries.
Consumers at each and every level of existence store at Leibish & Co., though nearly all are within ages of 35 and 54, Benji stated. Additionally, the firm garners around 300,000 site visits each month â and helps to keep most of its consumers finding its way back.
«with more than a 70per cent return client score, we remain among the most popular businesses inside our niche,» he mentioned.
Colorful Diamonds & Gemstones With a «Design your» Option
Leibish & Co. holds high-end jewellery, and preserves inventory freedom, especially for on-line consumers, Benji mentioned. The firm offers a huge selection of free expensive diamonds and priceless gemstones, but its important goods are customized jewellery productions.
«We hold a large selection of multicolor diamond and gem stone jewellery, with many of the rarest tones ever before seen,» the guy stated. «Our company is known best by our very own bread-and-butter products â yellow diamond and green diamond wedding bands. But we sell expensive jewelry of nearly every color, and priceless gems â such as sapphires, emeralds, and rubies. We offer jewellery constructed with colorless diamonds, too, but the expertise is in the field of color.»
For consumers who’ve some thing planned and require help which makes it a reality, Leibish & Co. offers a «Design your very own» jewelry tool, which Benji stated is actually their preferred product.
«Obviously, when looking for an unique piece, people frequently want particular stones and establishing designs they will have already fallen crazy about,» he mentioned. The «Design Your Own» tool enables consumers to build an item utilising the rock, setting, and material of their choice.
«permits them to bring their ambitions your â with this knowledge in workmanship,» Benji informed united states.
Add-ons & unique on the web Tools in Store for Leibish & Co.
whilst looks forward to the long run, Leibish & Co. is gradually shifting toward higher-ticket products and more item assortment. The business seems comfy branching off to new products due to the determination and passion it relates to most appropriate its present projects.
«we’ve talked about bringing in different add-ons â for example deluxe watches, purses, as well as pencils,» Benji stated. «But we chose to wait until we first perfected the main distinctive line of item, and is expensive jewelry.»
Leibish & Co. is also researching to continue perfecting its preferred internet site, as well. One way it plans to improve its online experience is through bringing in enhanced fact features, that’ll give digital shoppers a lot more of an in-store experience.
As a business enterprise with its roots in colorful diamonds and e-commerce, Leibish & Co. continues to innovate in a conventional business which views modification because the exclusion, maybe not the guideline.
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